“With its rich legacy of innovation, customer service and industry leadership, we are proud to have SRP represent one of Elster Group’s first joint AMI/MDM deployments,” said Claude Godin, president of EnergyICT North America.
SRP estimates that the Elster EnergyAxis solution has enabled the Arizona utility to remotely address more than 1.2 million service orders, save more than 401,000 labor hours, avoid more than two million driving miles and conserve 198,000 gallons of fuel.
“Given the immense operational savings and award-winning customer feedback that we have received from Elster’s EnergyAxis AMI solution, we trust the Elster brand to deliver the same high quality level and rich features in their MDM solution,” said Michael Lowe, SRP’s manager of Customer Services-Power.
The EnergyICT MDM deployment empowers SRP with the intelligence required to make more informed energy management and pricing decisions, enhance operational processes and deliver advanced customer services.
EnergyICTÂ’s MDM and network management solution will perform detailed smart meter data analysis on information collected from every Elster AMI endpoint, providing additional benefits to SRPÂ’s customers, including flexible pricing strategies in the form of time-of-use TOU.
“MDM is a critical component of the Smart Grid, delivering enhanced services for both the utility and our customers,” Lowe added.
The implementation of the EnergyICT MDM system is currently underway and expected to complete in July 2011.