Bill Moore, chief executive officer, said the storm affected 120-140 communities and was larger than the 2005 ice storm that caused close to $30 million in damage. Westar serves about 670,000 customers in Kansas.
"We need Mother Nature to melt the ice," Moore said, speaking to reporters in Westar's Topeka dispatch center. "This is a major ice storm. This is probably going to wind up being the largest event we've had on our system." Moore said 1,000 tree trimmers and 765 linemen from other states were assisting Westar crews. Statewide, about 124,000 customers were still without power December 12.
Kansas Emergency Management spokeswoman Sharon Watson said that the number had increased about 15,000 from December 11. One of the hardest hit areas was Riley County, including the city of Manhattan, where about half the town was without power. However, power had been restored to Manhattan's water wells. Kansas State University's Student Union ballroom was opened as a shelter for students, faculty and staff. Final exams missed December 11 because of the storm were rescheduled for December 14. The statewide outage number includes 50,000 customers served by rural electric cooperatives, 1,500 served by Kansas Power and Light and 800 served by the Kansas City Board of Public Utilities.
Much of the increase in outages came from rural electric cooperatives. Shana Holsteen, a spokeswoman for Kansas Electric Cooperatives Inc., a statewide association, said ice and falling tree limbs had continued to down power lines.
Fort Riley experienced widespread power outages, leaving many families without heat. Shelters were set up at two gyms for families without electricity. Power was restored to about 55 percent of the post by December 12, and only essential personnel reported to work. The Kansas Department of Health and Environment issued an advisory for residents to boil water before using it for drinking or cooking.